Privacy policy

Portec Solutions endeavors to protect the privacy of users of its website. Please read this Privacy Policy carefully and in full before registering, placing an order or otherwise using the website at portecsolutions.com. 

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Portec Solutions ("we," "us," or "our") operates the website www.portecsolutions.com (the "Site"). This Privacy Policy describes how we collect, use, and share information about you when you visit our website or interact with us. By using our website, you agree to the collection and use of information in accordance with this Privacy Policy. Please do not hesitate to contact us if you have any questions regarding this Privacy Policy. 

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Portec Solutions is the data controller responsible for the processing of personal data described in this privacy policy.​ Personal data refers to any information that can be linked directly or indirectly (together with other information) to a natural, living person. This means that information such as name and contact details, images, audio recordings, IP addresses and competition entries is classified as personal data if it can be linked to a natural person.

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1. Information we collect

We may collect and process the following types of information:

• Personal Information: You may give us information about you by filling in forms or by corresponding with us by phone, email or any other information you provide when you contact us.

• Usage Data: As you interact with our Site, we may automatically collect technical data, such as your IP address, browser type, pages visited, and the time spent on those pages.

• Cookies: We use cookies to enhance your experience on our Site. Cookies are small data files stored on your device that help us understand how you interact with our Site and improve its functionality. Without the necessary cookies, the Site won’t work at all; functional cookies are good for security, accessibility, and network management. Statistical cookies help us improve the site based on how you use it. You can control cookie settings through your browser. By clicking Decline all, you would still consent to the strictly necessary cookies.

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2. How We Use Your Information

We use the information we collect for the following purposes:

• To operate, maintain, and improve our Site.

• To communicate with you, respond to your inquiries, and provide customer support.

• To send you promotional materials, newsletters, or other communications that may be of interest to you, subject to your consent.

• To analyze Site usage and trends to improve the user experience.

• To comply with legal obligations and protect our rights.

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We will only use your Personal Data as described in this Privacy Policy. Generally, you are not obliged to provide us with your personal data. However, if you do not provide this information, we will not be able to make our Site available to you, answer your questions, enter into a contract with you or handle complaints and other client matters. 

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3. Sharing Your Information

We do not sell or trade your information to third parties but we may disclose your data to other companies, such as data processors. Only when it is necessary for us to offer our services or fulfill our commitments to you. Data processors are companies that process data on our behalf and according to our instructions. When your personal data is shared with a data processor, it is only for purposes that are compatible with the purposes for which we have collected the data. We write agreements with all our data processors through which they guarantee the security of the personal data. 

 

If required by law or in response to legal processes, we may disclose your information to law enforcement or other governmental entities. Personal data may also be disclosed by us if it is necessary to to safeguard our legal interests or to detect, prevent or be attentive to fraud and other security issues.

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4. Data Security

We have taken appropriate technical and organizational security measures to protect your personal data against unlawful and unauthorized processing, e.g. we use secure IT systems to protect the privacy, integrity and availability of personal data. 

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5. Storage period

We will never store your personal data beyond what is necessary for each purpose. You can request Portec Solutions to erase the Personal Data earlier. If the Personal Data are no longer necessary in relation to the purposes for which we had collected or otherwise processed the Personal Data, we will erase the Personal Data. 

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6. Your rights

You can request us at all times to view, correct, rectify, supplement, delete or restrict your Personal Data if these are factually incorrect, incomplete or if they are processed in violation of a legal obligation. Please note that we may have the right to deny your request if there are legal obligations that prevent us from immediately deleting certain personal data. These obligations are related to accounting and tax legislation, banking and money laundering, and consumer law.

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We reserve the right to change this Privacy Policy on a regular basis. It is your responsibility to regularly review the applicable conditions. 

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